From Curious to CX-Ready: Your Career Transition Starts Here
Break into CX with Confidence, Clarity & Real-World Skills
A proven program designed to help working professionals and career changers land their first CSM role. Get personalized coaching, job-ready skills, and industry insights that get results

Coaching Services Tailored to Your CSM Journey
Explore a wide range of services tailored to your needs.
Career Transition Coaching:
One-on-one coaching designed to map your career background to the CSM role. Includes personalized career pathing, weekly accountability, and confidence-building exercises.
Resume, LinkedIn & Portfolio Optimization:
Stand out to hiring managers with a crisp CSM resume, keyword-optimized LinkedIn, and a personal value portfolio that highlights your potential.
Interview & Offer Prep:
Get access to mock interviews, question frameworks, and negotiation tips so you’re fully prepared when the opportunity knocks.
Empower Your Journey
Take the Action Now
Join us in shaping a brighter future. Let\’s embark on this exciting adventure together.

my Story
Why Get2CX?
I’m Saurav Gulati, a seasoned Customer Success leader with over 10+ years of experience in SaaS and B2B technology. After mentoring dozens of professionals to land roles in CS, I created Get2CX to bridge the gap between ambition and opportunity.
Whether you’re transitioning from support, sales, or a completely different industry, I help you build the confidence, skills, and assets needed to thrive as a CSM. I’ve walked the path—now I’m here to guide yours.