From Curious to CX-Ready: Your Career Transition Starts Here

Break into CX with Confidence, Clarity & Real-World Skills

A proven program designed to help working professionals and career changers land their first CSM role. Get personalized coaching, job-ready skills, and industry insights that get results

Coaching Services Tailored to Your CSM Journey

Explore a wide range of services tailored to your needs.

Career Transition Coaching:

One-on-one coaching designed to map your career background to the CSM role. Includes personalized career pathing, weekly accountability, and confidence-building exercises.

Resume, LinkedIn & Portfolio Optimization:

Stand out to hiring managers with a crisp CSM resume, keyword-optimized LinkedIn, and a personal value portfolio that highlights your potential.

Interview & Offer Prep:

Get access to mock interviews, question frameworks, and negotiation tips so you’re fully prepared when the opportunity knocks.

Empower Your Journey

Take the Action Now

Join us in shaping a brighter future. Let\’s embark on this exciting adventure together.

my Story

Why Get2CX?

I’m Saurav Gulati, a seasoned Customer Success leader with over 10+ years of experience in SaaS and B2B technology. After mentoring dozens of professionals to land roles in CS, I created Get2CX to bridge the gap between ambition and opportunity.
Whether you’re transitioning from support, sales, or a completely different industry, I help you build the confidence, skills, and assets needed to thrive as a CSM. I’ve walked the path—now I’m here to guide yours.